Technical Domain Expert and Integration Specialist with a strong track record in SaaS platforms, enterprise system integrations, and cross-functional delivery. Experienced in leading complex integration initiatives, shaping product and technical roadmaps, and coordinating teams across engineering, product, and business. Currently contracting, delivering high-impact integration and consulting services — from architecture to production — for enterprise and shareholder-level stakeholders.
Experience
Domain Expert — Integrations & Roaming
Jul 2022 – Present
GreenFlux · Contractor / Freelance
Subject-matter expert for system integrations across 60+ external partners (CPOs/eMSPs and enterprise clients)
Lead integration initiatives across engineering, product, and external stakeholders, reducing bottlenecks and improving delivery alignment
Contribute to product and technical roadmap alongside the Head of Roaming
Provide integration consulting for enterprise and shareholder-level partners (e.g., DKV), aligning technical solutions with business goals
Own end-to-end integration lifecycle (design → validation → production), cutting partner onboarding time by ~20–30%
Act as de facto Product Owner when required, ensuring backlog clarity and delivery continuity
Lead multiple automation project across the Roaming domain, reducing by 20% the Development backlog
Facilitate communication between technical and business teams, accelerating decisions and reducing misalignment
Integrations Support Engineer — 2nd/3rd Line
Jan 2022 – Jul 2022
GreenFlux
Resolved complex integration and backend issues across APIs and distributed systems
Identified code-level defects and created reproducible cases, accelerating engineering resolution
Built Python automation tools, reducing manual support effort by ~30–40%
Developed SQL reports and automated workflows, improving system performance visibility
Mentored junior engineers and authored internal documentation
Senior Technical Support Engineer
Sep 2019 – Jan 2022
Suvoda
Investigated and resolved complex production issues through .NET code and SQL query analysis
Managed integrations and data flows across EDC, logistics, and supply chain systems
Delivered advanced technical support to global users, maintaining high service reliability
Coached team members and drove internal knowledge sharing
Service Delivery Manager
Aug 2017 – Sep 2019
OMV Petrom
Managed delivery for 8 business-critical applications, ensuring high availability
Coordinated internal teams and external vendors, acting as escalation point for major incidents
Led root cause analysis and drove continuous improvement initiatives
Developed SQL scripts for reporting and operational support